At GP-Implant, we are committed to delivering our products safely and swiftly to over 120 countries worldwide. Understanding the importance of reliable and fast delivery, we exclusively use DHL Express for all our shipments. This decision ensures that your orders not only arrive quickly but also with the utmost safety, thereby upholding our service reputation.

Orders are processed within 1 to 3 business days, and upon dispatch, you'll receive an email notification with a tracking number and regular status updates.

We offer a tiered shipping cost system, ranging from $60 to $150, based on the weight of the order and its destination. In appreciation of your business, we provide free shipping for orders containing 15 or more implants.

Please note the importance of providing an accurate delivery address, as the package will be sent to the address specified during the order process. An adult aged 18 or older is required to sign for the package upon delivery. Be mindful that, in addition to the purchase price, your imported goods may be subject to additional fees and taxes as determined by your country's customs authorities.

GP-Implant offers a variety of payment methods to ensure a seamless and secure transaction process for our valued customers. You can complete your purchase using any of the following options:

• Visa, MasterCard, and other major credit cards
• Visa Checkout
• MasterPass
• Google Pay
• Wire Transfer
• Skrill (Moneybookers)/credit card
• BECS Direct Debit Payments (for Australian customers)

We have implemented robust security measures, including SSL certificate encryption, to protect your data and ensure the confidentiality of your transaction.

Please note that while some payment services may be disabled, we have ensured that the available options cater to a wide range of preferences and requirements. Our website adheres to international data protection standards, providing you with a safe and trustworthy payment experience.

Our Return Policy remains committed to your satisfaction. Items must be returned in their original packaging within 30 days of receipt. Please note that shipping charges are non-refundable. This policy is in place due to the costs incurred in the logistics and handling of shipped items. Exchanges may take up to 10 business days to process after receiving the tracking number for the returned goods.

To initiate a return, please visit your account's orders history and click the 'Apply for Return' button. You will receive detailed instructions via email on how to proceed with the return.