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Shipping & Returns

 Delivery time & costs based on shipping method

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- EMS - Express Mail Service
- 4-7 business days on average
Default EMS Shipping price is: $80

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- DHL - Express
- 2-4 business days on average
Default DHL Shipping price is: $120

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We ship anywhere in the world, directly from our facility in Israel - to your dental clinic. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

EMS, the guaranteed worldwide courier service, is an international expedited shipping option offered by the Israel Postal Company and 200 postal administrations worldwide. EMS guarantees delivery times of within 2-3 business days to main destinations worldwide with Internet tracking but usually due to customs process it might take a bit longer (4-7 days on average). 

DHL is a well-known Worldwide-Express company. It is the most safe, fast and accurate shipping method. 
Average shipping time is 2-4 business days, depands on your location.

Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.