Q&A

 Questions and Answers


1. Create an account

2. Once you have your items in your cart, you can then increase the quantity by entering the desired amount in the ‘Quantity’ field.

3. Click 'Next' and follow the instructions for payment.

4. Once you have chosen the delivery method and clicked on the ‘Continue’ button, you will be redirected to the PayPal payment page, where you can finalize your payment and transaction by logging in to your PayPal account, or as a guest using your credit card.

It takes up to 3 business days to handle your order & additional 3-6 business days to arrive via EMS express (depends on your location). If there are any delays, please contact us.

The buyer must pay all import charges. Please, before placing an order, find out what the local Law Regulations and Customs Rules are in your country.

We view your customer security as one of our primary concerns. Below you will find an outline of our security policy, and  if you still have questions after reviewing it, please contact our Customer Service team. We consider all personal information you provide to us and from which you can be identified as confidential. It is securely stored and processed fairly and lawfully in accordance with this privacy policy.

We take the appropriate technical and organizational measures to protect against the unauthorized and/or unlawful processing of your personal information, which includes encrypting your information to current industry standards.

During your visit in our online store, we may gather certain personal information that is required to set up your account for the purposes of billing and delivery of your goods, as well as for addressing your inquiries. We only keep your information for as long as is necessary to process your order, process any necessary refunds, respond to any complaints/feedback, or to provide you with promotional information you have subscribed to.

Ordinarily we do not have access to your financial information, which is securely encrypted and transferred directly to our card processing agents, who process it according to our instructions.

We supply your information electronically to our couriers who require your details to deliver your orders.

When you register your details, you have the option to subscribe to future promotions and special offers. You may unsubscribe from this option at any time by emailing our Customer Service Department.

Quality of materials and production processes is given the utmost priority at GP Implants. Each and every step is closely monitored to ensure product safety and reliability. GP Implant is certified under EN ISO 9001:2008 and SN EN ISO 13485:2012 MDD 93/42/EEC Annex II. It is authorized to use the CE mark on all its products. All products are 510 (k) cleared by the FDA.

1. Material -

Titanium Ti-s6Al-4V (Grade 5)

Quality starts with selection of raw materials. All GP implant products are made from Titanium alloy 6Al4V and 6Al4V ELI. These alloys are currently the best titanium materials used in medical and dental orthopedics. These alloys are especially obtained by adding 6% Aluminum and 4% Vanadium metals to impart superior properties including high strength-to-weight ratio, very high corrosion resistance, high modulus of elasticity and excellent osseointegration.

Human bone does not accept metallic objects easily. Titanium alloys 6AL4V and 6AL4V ELI used by GP implants have this special ability to allow bone to grow into the metal and form a strong natural bond, through a process known as osseointegration.

 

2. CNC Machining -

Professionalism

GP Implant Ltd has a state of the art computer numerically controlled (CNC) machinery specialized for implant manufacture. However, our high mark is our team of professionals who control and operate this set up. Our production operations are directed by a well-coordinated team of experienced physicians and professional engineers focusing on developing, designing and building innovative products for the medical field, especially dental implants and other dental appliances. We employ the most advanced manufacturing technologies that ensure maximum precision during manufacture, thus providing unmatched quality and reliability to all our products.

 

3. SLA Surface Treatment -

Outstanding XPS & SEM results

Our implants are treated with a large grit acid etching and sand-blasting process. Each and every implant is individually blasted with abrasive particles in an automated system which controls the speed, direction, pressure and size of the particles that collide with the implant. Repeatability is ensured, that is, each and every implant undergoes the same process and demonstrates the same excellent surface characteristics. Sand-blasting and acid etching (SLA) are done on implants to increase the surface area and roughness. This allows a larger contact area for better absorption of plasma proteins and blood into the implant micro-pores, thus ensuring faster osseointegration, and higher stability-essential qualities demanded of a good implant.

Test results

To ensure quality of production our samples are subjected to an X-ray photoelectron spectroscopy (XPS), and scanning electron microscopy (SEM). These tests provide Nano level detail about the surface and structure of our products and confirm the excellent quality of our implants.

Multipartite trials of GP Implants

We did not stop at XPS and SEM tests. Our implants were subjected to operational trials. A multi-centric study, which included universities and private practices, investigated GP Implants with SLA (sand-blasted and acid-etched) Surface. The implants were placed in the maxilla and the mandible. The study protocol included immediate loading 190 implants that were placed in 67 patients, with 40 implants placed in fresh extraction alveoli. After 6 months, only 8 implants in 5 patients had been lost, 6 in the mandible and 2 the maxilla. After 6 months under load 98.4% of the implants were optimally osseointegrated and fully functional.

 

4. Staying Abreast -

Your insurance

We strive to stay abreast with all technological developments in the field. We’re also continually testing the components and geometries of the world‘s most prominent dental manufacturers, and always ensuring that we stay at the leading edge.

 

5.  Clean Room -

Packaging

A clean room, sometimes called dust-free room is a special enclosed volume where the number of particles of dust etc. is kept below a specified standard. An ISO class 7 clean room environment will permit no more than 107 particles of size over 0.1 micrometer in one cubic meter volume. For a comparison, typical city environment in a developed country contains 3.5 times as many particles which are at least 5 times larger, and many more, smaller particles.

To prevent any contamination, our implants are packaged into vials (tubes) in our ISO Class 7 Clean Room without touching any material other than titanium.

We use packaging media from suppliers maintaining extremely high quality standards.

The range of materials available includes transparent bags, blister packaging, roll bags, and PS tubes with plugs (for dental implants). We also provide the following services:

• Specialized packaging;
• Blister pack de velopment and implementation;
• Labeling solutions using labels of v arious sizes
• Bar-code generation.

 

6. Gamma Radiation -

Sterilization

One of the key elements of our supply chain system is our close cooperation with prominent radiation sterilization suppliers. Gamma radiation sterilization is currently the best sterilization technique for sealed packages. It ensures that there are no organisms are present in the sealed vials containing the implants.

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