Where can I find your full product range catalog?

Can I return an item?

Yes, you may return a product within 30 days of purchase. A full refund will be given after examination of the product and verification that it has not been used. Please take note that the customer is responsible for all return shipping costs.

How do I place an order?

Once you have your items in your cart, you can then increase the quantity by entering the desired amount in the ‘Quantity’ field.

Clicking on the ‘Proceed to Checkout’ button on the ‘Cart’ screen then takes you to a new screen where you will begin to fill out your details, beginning with the delivery and billing address.

Once you have chosen the delivery method and clicked on the ‘Continue’ button, you will be redirected to the PayPal payment page, where you can finalize your payment and transaction by logging in to your PayPal account, or as a guest using your credit card.

What payment options are accepted?

We accept both credit card and PayPal payments via the PayPal website, the most secure way to make an online payment. You can safely enter your credit card details to pay for your order as a guest in the case that you don’t have a Paypal account.

I do not have a PayPal account. Can I pay with my credit card?

You have two options:

 

1. You have an option to pay with your credit card through PayPal without creating an account. You will find this option after the checkout process and when you are redirected to the PayPal's page checkout page. You simply need to choose "Pay without creating an account". It's a big benefit for you to pay through PayPal to make sure that your payment is guarnateed by a 3rd party company.

 

2. Send us a whatsapp message to pay with credit card or call us at this number: +972538205494

We can also split your bill up to 12 payments.

I have a faulty item. How do I return?

We are sorry to hear your item is faulty!

To return your item(s), you must first fill out a Returns Form, complete it, and return it with your invoice and goods to:

German Pivovarov
Beeri 12A st.
Netanya
Israel

We recommend that you return your items via registered post. Please clearly state on the invoice the reason for return and whether you require a refund or exchange. We are only able to exchange items for the same product.

As soon as we receive and examine the returned goods, we will contact you by email regarding your refund or exchange as soon as possible and in any case within thirty (30) working days. Goods deemed as faulty will be refunded in full or exchanged if the product is available.

How long does it take for my order to arrive?

Choose your shipping method on checkout process

Standard shipping (Free): 10-30 business days

EMS Express ($35 or Free on orders over $400): 4-7 business days

DHL Express ($100 or Free on orders over $800): 2-3 business days

 

Please note that although we do our best to get you your product(s) as quickly as possible by processing your orders within one (1) business day, in some countries it takes more time for your order to arrive. Unfortunately, we have no control over shipping times after a shipment leaves our facility. In case of an unexpected delay, please let us know, and we will try to resolve the issue as best we can.

How can I contact you?

For queries related to online orders or information on the website, you can contact us via the website with your inquiry.

Other options:

Email: sales@gp-implant.com

Telephone: +972538205494

Office Hours: 24/7

Is it safe to shop with gp-direct.com?

We view your customer security as one of our primary concerns. Below you will find an outline of our security policy, and if after reviewing it you still have a question, please contact our Customer Service team. We consider all personal information you provide to us and from which you can be identified as confidential. It is securely stored and processed fairly and lawfully in accordance with this privacy policy.

We take the appropriate technical and organizational measures to protect against the unauthorized and/or unlawful processing of your personal information, which includes encrypting your information to current industry standards.

During your visit to gp-direct.com, we may gather certain personal information that is required to set up your account for the purposes of billing and delivery of your goods, as well as for addressing your inquiries. We only keep your information for as long as is necessary to process your order, process any necessary refunds, respond to any complaints/feedback, or to provide you with promotional information you have subscribed to.

Ordinarily we do not have access to your financial information, which is securely encrypted and transferred directly to our card processing agents, who process it according to our instructions.

We supply your information electronically to our couriers who require your details to deliver your orders.

When you register your details with gp-direct.com, you have the option to subscribe to future promotions and special offers. You may unsubscribe from this option at any time by emailing our Customer Service Department.

Are your products FDA (USA) Approved?

definitely, GP Implants is certified under EN ISO 9001:2008, SN EN ISO 13485:2012 MDD 93/42/EEC Annex II and is authorized to use the CE mark on all it’s products. All products are 510 (k) cleared by the FDA.

Do you have case studies?

Yes, click here to open some of our case reports: http://go.gp-implant.com/pdf/casestudy/

Do you offer life-time warranty?

GP Implants high quality products meet strict international standards. This is why we can provide you with a Lifetime Warranty for our wide range of implants. In any case of a defect in the product, implant rejection, fracture or contamination of he product, subject to filing a complaint report, and to the terms and conditions of the Warranty Program, GP Implants shall replace the defective merchandise.
Warranty: GP Implants warrants that all implants will be free of defects in materials and/or workmanship. This warranty applies to the original purchaser only. There are no warranties, express or implied, except this warranty, which is given in lieu of any other warranties, express or implied, including any implied warranty of fitness for a particular purpose.

Important: Please read product instructions before use.
 

Do you have education & training center?

Yes, we make trainings and courses for our customers in Las Vegas and Israel. Please contact us for more details.

sales@gp-implant.com

Can I see see testimonials of other dentists that used your products?

Dr. An Nguyen, DDS
Dentist, Cosmetic Dentist, USA

Dr. Craig Schmidtke, DDS
Oral & Maxillofacial Surgeon, USA

What is your implant production process?

Material - Titanium Ti-s6Al-4V (Grade 5)

Quality starts with selection of raw materials. All GP implant products are made from Titanium alloy 6Al4V and 6Al4V ELI. These alloys are currently the best titanium materials used in medical and dental orthopedics. These alloys are especially obtained by adding 6% Aluminum and 4% Vanadium metals to impart superior properties including high strength-to-weight ratio, very high corrosion resistance, high modulus of elasticity and excellent osseointegration.

Human bone does not accept metallic objects easily. Titanium alloys 6AL4V and 6AL4V ELI used by GP implants have this special ability to allow bone to grow into the metal and form a strong natural bond, through a process known as osseointegration.

 

CNC MACHINING - Professionalism

GP Implant Ltd has a state of the art computer numerically controlled (CNC) machinery specialized for implant manufacture. However, our high mark is our team of professionals who control and operate this set up. Our production operations are directed by a well-coordinated team of experienced physicians and professional engineers focusing on developing, designing and building innovative products for the medical field, especially dental implants and other dental appliances. We employ the most advanced manufacturing technologies that ensure maximum precision during manufacture, thus providing unmatched quality and reliability to all our products.

 

SURFACE TREATMENT:

Outstanding XPS & SEM results

Our implants are treated with a large grit acid etching and sand-blasting process. Each and every implant is individually blasted with abrasive particles in an automated system which controls the speed, direction, pressure and size of the particles that collide with the implant. Repeatability is ensured, that is, each and every implant undergoes the same process and demonstrates the same excellent surface characteristics. Sand-blasting and acid etching (SLA) are done on implants to increase the surface area and roughness. This allows a larger contact area for better absorption of plasma proteins and blood into the implant micro-pores, thus ensuring faster osseointegration, and higher stability-essential qualities demanded of a good implant.

Test results

To ensure quality of production our samples are subjected to an X-ray photoelectron spectroscopy (XPS), and scanning electron microscopy (SEM). These tests provide Nano level detail about the surface and structure of our products and confirm the excellent quality of our implants.

Multipartite trials of GP Implants

We did not stop at XPS and SEM tests. Our implants were subjected to operational trials. A multi-centric study, which included universities and private practices, investigated GP Implants with SLA (sand-blasted and acid-etched) Surface. The implants were placed in the maxilla and the mandible. The study protocol included immediate loading 190 implants that were placed in 67 patients, with 40 implants placed in fresh extraction alveoli. After 6 months, only 8 implants in 5 patients had been lost, 6 in the mandible and 2 the maxilla. After 6 months under load 98.4% of the implants were optimally osseointegrated and fully functional.

 

STAYING ABREAST - Your insurance

We strive to stay abreast with all technological developments in the field. We’re also continually testing the components and geometries of the world‘s most prominent dental manufacturers, and always ensuring that we stay at the leading edge.

 

CLEAN ROOM - Packaging

A clean room, sometimes called dust-free room is a special enclosed volume where the number of particles of dust etc. is kept below a specified standard. An ISO class 7 clean room environment will permit no more than 107 particles of size over 0.1 micrometer in one cubic meter volume. For a comparison, typical city environment in a developed country contains 3.5 times as many particles which are at least 5 times larger, and many more, smaller particles.

To prevent any contamination, our implants are packaged into vials (tubes) in our ISO Class 7 Clean Room without touching any material other than titanium.

We use packaging media from suppliers maintaining extremely high quality standards.

The range of materials available includes transparent bags, blister packaging, roll bags, and PS tubes with plugs (for dental implants). We also provide the following services:

• Specialized packaging;
• Blister pack de velopment and implementation;
• Labeling solutions using labels of v arious sizes

• Bar-code generation.

 

GAMMA RADIATION - Sterilization

One of the key elements of our supply chain system is our close cooperation with prominent radiation sterilization suppliers. Gamma radiation sterilization is currently the best sterilization technique for sealed packages. It ensures that there are no organisms are present in the sealed vials containing the implants.

 

Where are you located?

Our main office is located in Netanya, Israel- Beeri 12A St.

Manufacturer site is located in Migdal Tefen, Israel

 

We also have a company in France - ISO, CE and FDA Approved (Made In France implants).

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